Interview with Alert Enterprise – Richard Joslin, Senior Director of Sales at PACOM puts some questions to Willem Ryan, Senior Vice President, Marketing and Communications at one of PACOM’s tech partners, Alert Enterprise

July 2, 2024

Tech Partner Blog – Interview with Alert Enterprise

Richard Joslin, Senior Director of Sales at PACOM puts some questions to Willem Ryan, Senior Vice President, Marketing and Communications at one of PACOM’s tech partners, Alert Enterprise.

Tell Us About Alert Enterprise

Alert Enterprise is a leading provider of AI-powered physical identity access management, visitor management, Security Operations Center (SOC) incident and response and mobile access solutions developed to enhance workplace experiences for enterprises and office buildings. Through our Guardian platform, we seamlessly converge physical and digital identity, access and security, lifecycle from a unified cloud platform.

Can you explain your role at Alert Enterprise, and what it involves?

I am responsible for overseeing Alert Enterprise’s global marketing and communications strategy and building brand awareness, pipeline growth and market expansion worldwide. I joined Alert Enterprise in 2019 after more than 15 years of successful sales, product, and marketing experience establishing a heightened presence of global brands in the physical security industry.

Tell us about your work with PACOM

Alert Enterprise and PACOM have several mutual large financial services customers across the globe who have been excited to see a continued integration and deeper partnership between our two companies. As a platform that unifies, automates and adds AI-powered insights to physical access control systems, Alert Enterprise Guardian’s integration with PACOM VIGIL CORE will provide tremendous value to our customers, creating increased “stickiness” and opening up new use cases.

What innovations in security technology are you most excited about?

At Alert Enterprise, we are particularly excited about the integration of mobile credentials with our Guardian physical identity and access management (PIAM) cloud platform in conjunction with PACOM’s VIGIL CORE physical access control system. This innovation is transforming how large enterprises, including those in financial services, healthcare, and other regulated industries, manage and secure their environments.

How do you see AI and data analytics augmenting security technology?

Generative AI and data analytics are set to revolutionize the field of physical security technology by bringing unprecedented levels of automation and intelligence. At Alert Enterprise, we can utilize advanced Gen-AI algorithms and the latest Large Language Models (LLMs) to sift through large volumes of physical access data. This not only enhances the efficiency of monitoring and managing access points but also identifies patterns and anomalies that might indicate security risks.

Additionally, data analytics provide a comprehensive view of security operations, enabling organizations to optimize their security strategies. By understanding trends and behaviors in physical access, enterprises can make informed decisions about resource allocation, policy adjustments, and overall security posture.

About PACOM

PACOM™ designs, develops, and manufactures industry-leading security systems for complex enterprise multi-site and campus environments. For over 35 years, PACOM has proudly delivered large scale security projects around the globe – helping to keep buildings, people, and assets secure and protected. PACOM is driven by making security management easier and providing customers with clarity on what matters. Learn more at www.PACOM.com